Latest Member's Resources

5 Dec 2016 "ITSM Success & Analytics"
7 Nov 2016 "Leading Change: Kotter's 8-Step Model"
22 Sep 2016 -"An end-to-end problem solving approach for Incident and Problem Management and how DevOps might change the game"
29 Aug 2016 "Innovation in IT Service Management by Chance or Design"


Upcoming Events
20 Apr 2017-
20 Apr 2017
"ITSM and the Evolution of Gamification"













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