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ITIL for the Cloud

Date: 12 Jul 2012
Time: 07:00 PM to 09:00 PM
Location: IBM Parkview Square, 600 North Bridge Rd, Parkview Square #16-01, Singapore 188778
Registration: Members (S$28.00) / Non-Members (S$38.00)
Closing Date: 11 Jul 2012

itSMF Singapore is pleased to announce another premium event. 


itSMF Members: Please write to customercare@itsmf.org.sg to avail your Complimentary event voucher today!


All itSMF paid Members are entitled to 3 complimentary vouchers* a year. Avail them early to avoid disappointment.


Participants will stand to win a free ticket to attend Pink Elephant's "4th Annual IT Service Management Conference & Exhibition" held on 18 - 20 Jul 2012 at Marina Bay Sands worth SGD 1,295.00.


For enquiries, please contact the secretariat @ DID: +65 6377 6580 /+65 6377 6604 Main Line: +65 6278 2538


An email will be sent to confirmed registrants.



itSMF Singapore Council

ITIL for the Cloud




This presentation will look at how Cloud services should be managed as a service using the ITIL Service Lifecycle, as well as providing an overview of some best practices for deploying Cloud services. The presentation will cover the following topics:

  • An overview of Cloud service models   
  • A demonstration of a Cloud deployment product, focusing on how Cloud  deployment tools can help to address many of the process and technology issues associated with implementing Cloud
  • The ITIL processes related to Cloud management within the context of the ITIL Service Lifecycle, and how they fit into a Cloud Reference Architecture 

Speakers' Biography


Lewis Troke

Lewis is a Service Management consultant with IBM Singapore, specializing in Cloud Computing Strategy and Architecture Planning.


Peter Edwards

Peter is also a Service Management consultant with IBM Singapore. He specializes in the design and implementation of a holistic IT Service Management and Cloud based frameworks for IBM customers, including IT strategy, assessment, process design, architecture and the development of business cases. He is certified in ITIL v3 to ITIL Expert level. Peter is also a past President of itSMF Singapore, and currently serves as an Advisor to the Council.


* Please note that there will be no refund/exchange of the Complimentary event voucher once you have registered for the event.


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