itSMF Singapore is pleased to announce another premium event . As the seats are limited, please register early to avoid any disappointment.
itSMF Members: Please call Crystal Tan (+65 6377 6630) or email CrystalTan@epc.com.sg to avail your complimentary event voucher. Hurry up! Seats are limited.
itSMF Singapore Council
IT Paradigmology Update
Internet has not only flattened the world but has also speeded it up, giving organizations a challenge to maintain their position in the marketplace, let alone improve it. While IT is often seen as an immovable object that slows down business change, it can also be an enabler of new business models. As an IT Paradigmologist, Mark Smalley makes a point of studying how IT perspectives are changing and will share his observations and ideas with you. The topics cover IT Tsunamis such as cloud computing and the competences that IT Service Managers need to benefit from it. Another topic is what Mark provocatively calls The IT Spring: this refers to the democratization of the users and the ensuing revolution that will topple inflexible IT dictators. Mark will also share some practical paradigms that will help you get a better grip on our changing world of IT Service Management and enable you to work more effectively with colleagues and clients.
Speaker BiographyMark Smalley is an IT Paradigmologist who helps IT people discover where they are and to vision and visualize where they want to be. He works as an IT Management Consultant and member of the CTO Office for Capgemini in the Netherlands and is a director of the ASL BiSL Foundation, where he?s responsible for global promotion of the ASL and BiSL Frameworks and Best Practices. He has reached out to thousands of IT professionals and in 2010 spoke at 20 conferences in 8 countries on 4 continents. You can follow him on Twitter @marksmalley.