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Learning Enterprise on ITSM

Date: 15 Aug 2011
Time: 06:30 PM to 09:00 PM
Location: Singapore Management University (SMU) School of Accountancy Level 2 Seminar Room 2.3
Registration: Members (S$28.00) / Non-Members (S$38.00)
Closing Date: 15 Aug 2011

itSMF Singapore is pleased to announce another premium event . As the seats are limited, please register early to avoid any disappointment.
 
itSMF Members: Please call Crystal Tan (+65 6377 6630) or email 
CrystalTan@epc.com.sg to avail your complimentary event voucher. Hurry up! Seats are limited.

Sincerely,

itSMF Singapore Council


Learning Enterprise on ITSM

Synopsis
What are the benefits of using a learning enterprise to teach ITSM methodologies? How much more will staff and student learn from using this technique of the enterprise as compared to the traditional teaching strategies? This session aims to share practical real life best practices on using the concept of a learning enterprise to impart ITSM methodologies.

Speaker Biography
Benny Chin has been with Temasek Polytechnic since year 2000. He is currently the Course Manager for the Diploma in Mobile & Network Services, Course Manager for the Diploma in Mobile & Wireless Computing and the Manger overseeing the IT Service Delivery & Operations Support of the school. Portfolios and projects under his charge are the School's APVC member, ITSM Centre Project and the Avaya Unified Communication Centre of Excellency Project.

Prior to joining Temasek Polytechnic, Benny had been a Manager in the Supplier Quality Department in Western Digital Singapore.

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