The IT Value Chain and IT4IT
itSMF PD Event:
Date: 26 Sep 2018 | Wednesday
Time: 7pm - 9pm | Registration at 6:30pm with Light Refreshment
Venue: Room 901 NTUC Centre One Marina Boulevard Singapore039594
itSMF Member: Free (Please use promo code)
Non Member: $20
Speaker: Joshua Brusse
Micro Focus Professional Services
What businesses need in order to thrive in the digital age is a closed loop value chain which can take the massive amounts of data streaming into and generated by the enterprise, turn it into meaningful information and business insight and use this insight to create the outcomes and services desired by their consumers. If IT wants to not just remain relevant but also thrive in the digital age, with its rapid pace of change, competition and rising expectations, it must focus on generating value and outcomes for their customers and businesses by accelerating the conversion of ideas to value across the IT value chain. Gartner research suggests that companies that prioritize the end-customer experience generate 60% higher profits. So the real challenge is how to build or improve the IT Value Chain. In his session Joshua will give examples of customers he worked with.
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