» Annual Conference 2018

Conference Overview




itSMF Singapore will be hosting the next annual conference in 2018, ITSM Leadership Congress 2018.

Every year itSMF Singapore hosts an annual event to bring together industry experts, leaders and professionals to share smart and innovative approaches to implementing and adopting IT Service Management (ITSM). Every year additional knowledge is added to the field. This is because industry leaders like YOU come and participate at this annual event.

At this event, you will have the unique opportunity to learn, network, and interact with experienced IT professionals and leaders in the ITSM community. You will also have the opportunity to see some of the industry-leading technologies and solutions from the leading ITSM service providers. We believe the knowledge and solutions offered at the event will help you navigate through your IT service management journey.

Have a look at the exciting events during the last ITSM Leadership Congress 2016 here at the event photo gallery.

Who are our audience

Technology and business leaders and professionals involved in the management and delivery of IT services internally, externally, managed or on the cloud. Technology and business leaders with a need to know and adopt IT service management best practices in their management of business operations, process, people and customers. CEOs, CIOs, CXOs, Head of IT Operations, IT managers and technology and service providers providing ITSM solutions and services.

Why you should be there

★ One full-day conference with dual tracks. This means more interesting topics and speakers.

★ A list of insightful topics and distinguished industry speakers lined-up

★ A Panel Discussion on an interesting ITSM topic of the day with a panel of expert speakers

★ Above all, come and network with your peers and share your IT service delivery best practice stories and experiences

» Invitation For Speakers


Do you have a topic, case study or best practice to share?

Come and join us as a speaker at our events. Share your story, innovations in ITSM, case studies, challenges and successes or best practices with the annual gathering of ITSM leaders and professionals.

Talk to us to find out more about speaking opportunities as a keynote speaker at the conference or our monthly seminars and how we can work together to promote IT service management to the local ITSM community.


» Invitation For Sponsors


Do you want to promote your brand, products and service offerings to the annual gathering of ITSM professionals and leaders?

Come and join us as a partner and sponsor at the annual conference or our monthly seminars. There are various sponsorship opportunities available. Bring your brand and marketing exposure to the annual gathering of ITSM leaders and professionals at our conference or targeted groups at the monthly seminars.

Talk to us to find out more about sponsorship opportunities at the annual conference or our monthly seminars and how we can work together to promote IT service management to the local ITSM community.




Join itSMF Singapore Chapter

To reap the benefits of our services, join the itSMF Singapore Chapter today.


Be a Volunteer

itSMF Singapore also invites IT Service Management professionals to contact us if you are interested to serve the ITSM community as a national council member or just helping out with our events and activities. For any queries, please contact us by email at enquiries@itsmf.org.sg.

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